The Business & Pleasure of Flowers
Vonda LaFever and Lori Wilson join forces to share advice, insider knowledge, and fun tips on everything floral. Everyone loves flowers, but the floral business comes with challenges that sometimes make you forget about the rewards. In this fun and informative podcast, Vonda’s extensive floral knowledge and experience, along with Lori’s teaching, life and sales training expertise, you will learn what’s trending in the industry and what the flower shop of the future might look like. In addition, they will discuss how to overcome obstacles, from in-store and online sales, to how to build a great customer service team. Discover how a bit of knowledge and one small change in your mindset can take you to new levels in your life and business. Hit subscribe, so you can put the pleasure back into your life and go back to loving flowers and what you do even more!
Podcasting since 2019 • 252 episodes
The Business & Pleasure of Flowers
Latest Episodes
Navigating Customer Service Challenges with Empathy
Episode 251: Customer service can be a challenging field, especially when emotions come into play. In this episode, we delve into the complexities of customer interactions, particularly when dissatisfaction or complaints arise.<...
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Episode 250
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36:24
Blossoming Success: Inside the Flower Clique Team
Episode 249: Join Lori as she sits down with Kami Martin, the Director of Membership, and Audrey Kristoff, the Product Manager, from the Flower Clique team. Discover how their roles contribute to the success of flower shop owners and Flower Cli...
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Episode 249
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49:11
Overcoming Obstacles: Practicing What You Preach
Episode 248: In this episode, Ellie, Lori, and Vonda share their experiences from an 8-day business trip focused on product development for Flower Clique. From photo shoots to creating videos for Sales Prep School, and even hosting an educ...
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Episode 248
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40:20
Unveiling the Art of Exceptional Customer Service with Sam Bowles: Rewind
Episode 247: Vonda and Lori are on the road and picked a great rewind for you. It's a rewind from last summer of Episode 185: Join Lori and Ellie as they sit down with our good friend, Sam Bowles, the General Manager and Creative Director...
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Episode 247
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50:37
A Blooming Celebration: Wedding Flowers and Design Insights
Episode 246: Join Lori and Vonda in a heartfelt conversation as they reflect on their recent experience designing wedding flowers for a personal wedding. Though they don't typically work together in this capacity, their shared dedication...
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Episode 246
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32:19