The Business & Pleasure of Flowers
Vonda LaFever and Lori Wilson join forces to share advice, insider knowledge, and fun tips on everything floral. Everyone loves flowers, but the floral business comes with challenges that sometimes make you forget about the rewards. In this fun and informative podcast, Vonda’s extensive floral knowledge and experience, along with Lori’s teaching, life and sales training expertise, you will learn what’s trending in the industry and what the flower shop of the future might look like. In addition, they will discuss how to overcome obstacles, from in-store and online sales, to how to build a great customer service team. Discover how a bit of knowledge and one small change in your mindset can take you to new levels in your life and business. Hit subscribe, so you can put the pleasure back into your life and go back to loving flowers and what you do even more!
Podcasting since 2019 • 255 episodes
The Business & Pleasure of Flowers
Latest Episodes
The Unseen Challenges of Being a Manager or Leader
Episode 253: Lori provides an insightful look into the less glamorous aspects of being a manager that are rarely discussed. She shares interesting and surprising insights about the challenges that managers experience and often keep to themselve...
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Episode 253
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33:42
Behind the Scenes: Lessons from Working with Top Video and Design Teams
Episode 252: In this episode, host Lori Wilson PFCI sits down with her co-host Vonda LaFever AIFD PFCI CFD and friend Julie Poeltler AIFD PFCI CFD to discuss their recent collaboration with a top-notch video production and design team. Jo...
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Episode 252
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29:41
Find Your "Sparketype" with Ellie and Lori | BONUS Team Retreat Recap!
Episode 251: Lori and Ellie reflect on Flower Clique's first in-person staff retreat, which prioritized team bonding and relaxation. The retreat featured a session on 'Sparketypes', which provides insights into team members’ personality ...
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Episode 251
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34:40
Navigating Customer Service Challenges with Empathy
Episode 250: Customer service can be a challenging field, especially when emotions come into play. In this episode, we delve into the complexities of customer interactions, particularly when dissatisfaction or complaints arise.Lor...
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Episode 250
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36:24
Blossoming Success: Inside the Flower Clique Team
Episode 249: Join Lori as she sits down with Kami Martin, the Director of Membership, and Audrey Kristoff, the Product Manager, from the Flower Clique team. Discover how their roles contribute to the success of flower shop owners and Flower Cli...
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Episode 249
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49:11